Shipping Policy

Effective Date: 13/03/2025

1. General Information

At EvoDecks, we aim to provide a seamless shopping experience by ensuring your orders are processed and shipped efficiently. Please review our shipping policy for details on processing times, delivery, and related information.

2. Processing & Dispatch Times

Orders are typically processed within 1-2 business days (excluding weekends and holidays).
Once processed, you will receive a confirmation email with tracking details (if applicable).
Orders placed after 3PM GMT will be processed the next business day.

3. Shipping Destinations & Options

We currently ship to the UK and EU.
Available shipping methods, costs, and estimated delivery times will be displayed at checkout.
Customers are responsible for any applicable customs duties, taxes, or import fees for EU orders.

4. Order Tracking

If your order includes tracking, you will receive a tracking number via email once the package has shipped.

5. Lost, Delayed, or Damaged Shipments

If your order is delayed beyond the estimated delivery time, please contact us at info@evodecks.co.uk.
In cases of lost or damaged shipments, we will work with the carrier to resolve the issue.